Welcome to Vijay Durg Heritage Walk!

We respect your privacy and are committed to protecting your personal information.

Data We Collect

We collect the following information during ticket booking:

1) Full Name

2) Mobile Number

3) Email Address

4) ID Type and Number (e.g., Aadhaar, Voter ID)

5) Category (Individual, School, Defence, etc.)

6) Selected Visit Date and Time Slot

7) Payment Details (transaction ID, amount, payment mode)

How We Use Your Data

Your data is used solely to:

1) Process and manage your booking

2) Generate visitor passes and digital content access

3) Send booking confirmations and updates (via SMS & email)

4) Improve the visitor experience

5) Comply with legal and security regulations

Data Sharing

We do not sell or share your data with any third parties, except:

1) AWS SES & SNS (for sending emails/SMS)

2) Government or legal agencies upon valid request

Data Security

We follow strict protocols to store and protect your data using:

1) Secure cloud infrastructure (AWS RDS, S3)

2) Encrypted storage of sensitive data (like ticket PDFs)

3) Role-based backend access control

Cookies

This site may use minimal cookies for session management or analytics. We do not track personal behavior across third-party sites.

Your Rights

1) You may request to update or delete your data by contacting our support.

2) We retain booking data for up to 1 year for operational and audit purposes.

Contact Us

For questions or requests, reach out at: support@vijaydurgheritagewalk.org